Shipping Policy – Luxev

Shipping Time:

• Orders are typically shipped within 7 to 10 business days from the date of purchase.

• Due to high order volumes, delays may occasionally occur. We sincerely apologize for any delays and thank you for your understanding.

Shipping Locations:

• Luxev offers worldwide shipping through trusted courier partners.

• Shipping times may vary based on your location and local customs processing.

Packaging:

• To reduce costs and environmental impact, we use eco-friendly and minimalist packaging.

• While our packaging may be simple, our focus is on ensuring that the jewelry itself is of the highest quality.

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Return & Refund Policy – Luxev

At Luxev, we pride ourselves on offering premium jewelry, and we handle every order with great care. However, due to the exclusive nature of our products, we have a limited return and refund policy.

Return Eligibility:

• Returns are accepted only if the product is damaged or defective, and the request must be made within 48 hours of receiving your item.

• If you receive the wrong item, please contact us immediately for a resolution.

Non-Returnable Items:

• We do not accept returns for change of mind, customized or engraved items, or items that have been worn, damaged, or altered after delivery.

Refund Process:

• If your return is approved, refunds will be processed to your original payment method within 7 to 10 business days.

Note:

• We are not responsible for lost or delayed packages once they have been shipped.

• Packaging is kept simple and cost-effective due to rising costs, so we can continue to offer high-quality jewelry at affordable prices.